Frequently Asked Questions.
Where can I purchase MoskitoThemes products?
All MoskitoThemes products are sold exclusively on ThemeForest.
We do not sell directly on our website or any other marketplace.
Do you sell templates directly on this website?
No.
This website is for showcasing our products and providing documentation and information only.
All purchases are processed securely through ThemeForest.
What license do I get when purchasing a template?
Licensing is handled by ThemeForest (Envato Market).
You can purchase either:
- Regular License
- Extended License
The license terms are defined by Envato.
Do you offer refunds?
Refunds are handled according to Envato’s Refund Policy.
If you need a refund, you must request it directly through your ThemeForest account.
We do not process refunds independently.
How do I get support?
Support is provided exclusively to verified buyers via ThemeForest.
To receive support:
- Log in to your ThemeForest account
- Go to the product page
- Post a support request
Support typically includes:
- Bug fixes
- Installation guidance
- Clarification of features
What is not included in support?
Support does not include:
- Custom feature development
- Full project customization
- Server configuration
- Third-party plugin integration
If you require custom development, please contact us separately for a quote.
Do you provide updates?
Yes.
We regularly release updates to improve:
- Compatibility
- Performance
- Bug fixes
- Minor feature enhancements
Updates are available to customers with a valid purchase.
Are your templates beginner-friendly?
Our templates are built for developers and users with basic knowledge of:
- HTML
- CSS
- JavaScript
- Vue (if applicable)
We provide documentation to help you get started quickly.
Can I use your template for commercial projects?
Yes, depending on the license you purchase on ThemeForest.
Please review Envato’s license terms to ensure compliance with your intended use.
How can I stay updated about new releases?
You can:
- Follow our ThemeForest profile
- Subscribe to updates on our website (if available)